Question 1

Which European makes do you work on?

Accepted Answer

We focus on German and broader European vehicles — including makes such as BMW, Mercedes-Benz, Audi, Volkswagen, Porsche, MINI, Volvo, Land Rover, and Jaguar. If you are unsure whether we cover your specific model, call us and ask.

Question 2

Do you use the right parts and fluids for my car?

Accepted Answer

Yes. We use quality parts and the correct fluids chosen to match your vehicle’s requirements for the job, rather than generic substitutes that can cause problems down the road.

Question 3

Can you handle advanced diagnostics and coding?

Accepted Answer

We use advanced diagnostic equipment and software for fault finding, module coding, programming, and component adaptation — the kind of work that basic code readers cannot do.

Question 4

Do I have to go to the dealership for service?

Accepted Answer

For most routine service and repairs you have the choice of an independent European-focused shop like ours. We keep clear records of the work performed and the parts used. If your vehicle is part of a specific manufacturer program, review that program’s terms or ask us and we’ll help you understand your options.

Question 5

Do I need an appointment?

Accepted Answer

An appointment helps us plan diagnostic time and parts so your car is handled properly. Call or use the contact form to book — for urgent issues, reach out by phone and we will do our best to fit you in.

Question 6

Will I get an estimate before any work is done?

Accepted Answer

Yes. After we diagnose the issue, we explain what we found and provide an estimate. We do not proceed with repairs beyond the agreed diagnosis without your approval.

Question 7

Do you offer pre-purchase inspections?

Accepted Answer

We do. If you are considering a used European vehicle, we will inspect it and give you an honest written report of its condition and likely upcoming work, so you can buy with confidence.

Question 8

What areas do you serve?

Accepted Answer

We serve drivers across the greater Austin area and Central Texas. See the contact page for our location and directions.

Frequently asked questions

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